At ProtectMyID.com, we're always thinking of you. So when we learned the Court recently finalized an Order that prohibits LifeLock from placing fraud alerts on behalf of its customers, we wanted you to be the first to know. In May 2009, a federal judge ruled that “LifeLock has engaged in an unfair business practice...”. This page is dedicated to helping consumers like you understand the Court's ruling and let you know that you have the power and options to seek an alternative so you don't lock up your life. Below are some frequently asked questions to help you better understand this important issue.
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In May 2009, a federal judge ruled that “LifeLock has engaged in an unfair business practice...”. They did this by “placing fraud alerts on behalf of consumers” and was subsequently ordered by the Court not to do so in the future. The Court stated that the company's actions “offends a public policy established by the Fair Credit Reporting Act”. Why is this important to you? Because consumers like you benefit when companies follow the Fair Credit Reporting Act since it was written to protect your credit rights.
Did you know that you could have easily set your own fraud alert in less than 3 minutes? LifeLock was charging you a monthly fee to do that for you. Since they are not doing that anymore, do you know what they are providing you?
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Identity protection services provided by LifeLock has drastically changed as a result of the Court's Order. The identity protection you received prior to August 30th, 2009, is not the same as what you are receiving today. Do you know what you're paying for now?
A Court Order now prohibits LifeLock from placing fraud alerts. Now that you know, you can make an educated decision on whether you feel comfortable placing your identity in the hands of a company that has “engaged in an unfair business practice…”.
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LifeLock members are urged to call ProtectMyID.com toll-free at 1-866-975-MYID (6943) to determine how best to protect their identity. Explore your options and educate yourself about the various identity theft protection products available. We can answer any questions and recommend a safe alternate to protect and monitor your personal and financial information every day.
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The Fair Credit Reporting Act was formed to protect consumer credit rights. Experian believed that LifeLock´s actions were not consistent with the Fair Credit Reporting Act and was therefore harming consumers. This is because legislation included in the Fair Credit Reporting Act was written to ensure fair and equitable procedures for meeting the needs of consumer credit.
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You can still set fraud alerts if you have a good faith belief that you have been or are about to become a victim of identity theft or other fraud related crime. However, don't be persuaded into thinking that fraud alerts guarantee that your identity is 100% protected. It doesn't. To more fully protect your identity, you need to be informed of all activity on and off your credit report. That is where three bureau credit monitoring and other factors come into play.
Credit monitoring is a critical component of identity protection for everyone. Whether you've been a victim of identity theft or not, credit monitoring keeps you continuously informed of not only new credit lines, but whether negative information has appeared on your file. It looks out for collections, foreclosures, and public records posted on your credit report to ensure an imposter doesn't damage your name.
ProtectMyID.com understands that complete identity protection goes beyond just credit-based protection. That's why ProtectMyID.com also offers consumers Internet Scan, which looks to see if your personal information is illegally sold online.
Attention LifeLock Members: You should be aware of several things:
- Dispute Capabilities: If you receive inaccurate information from LifeLock's alerts, do you know who to call to dispute the discrepancies? With ProtectMyID.com you'll know how. You have the right to dispute inaccurate information on your credit report with Experian.
- Unknown: LifeLock switched to an alternate method to attempt to protect their members' identity as a result of the Court Order. This alternate method uses techniques that are not fully disclosed. Do you know exactly how the company is protecting your identity?
- Comprehensiveness: LifeLock's own website states that “not all merchants participate…within our network.” Therefore, it is possible that a lender can extend credit under your name to someone who is trying to steal your identity, and you would not be notified of it. Is this what you're paying for?
Choose safe and secure identity theft protection from names you can trust: ProtectMyID.com and Experian.
or call us toll-free 1-866-975-MYID (6943)