Identity Recovery

Fixing a Credit Report

In This Article
  • Determine which information is inaccurate on your three credit reports
  • Place a fraud alert on your credit reports
  • Work with the companies that issued the fraudulent accounts

 


Many people find out they are victims of identity theft when they try to open an account. It often comes as a shock. If you are refused a new line of credit because you are a victim of identity theft, take the following steps:
  • Contact all three major credit reporting agencies to place a fraud alert on your credit reports. You will want to obtain your complimentary copies of all three credit reports.
  • Go through the reports and highlight all fraudulent accounts and incorrect information.
  • Contact your local law enforcement to file a police report stating you are a victim of identity theft. Take your highlighted credit reports as evidence. You will need to obtain a copy of this police report to clear any fraudulent activity.
  • Contact all the companies where fraudulent accounts have been opened, any collection agencies that are involved, as well as any company with a pending application. Speak with the fraud department, not the customer service department.
  • Ask the fraud department what is required to clear you from this account and to remove it off of your credit reports. Once the company has found it to be a fraudulent account, they must remove it from your credit reports.
Copyright © 2011, Identity Theft Resource Center®. All rights reserved. Any requests to reproduce this material, other than by individual victims for their own use, should be directed to ITRC@idtheftcenter.org. This fact sheet should not be used in lieu of legal advice. This article is referenced as "Solution 9: Refused a New Line of Credit" on the Identity Theft Resources Center website.